These Terms & Conditions govern your access to and use of the done55 platform, including all casino games, sports betting, live dealer products, and payment services. Please read them carefully before registering or depositing. By creating a done55 account you confirm your full acceptance of every clause contained herein.
done55 is strictly an adult platform. You must be at least 21 years of age to register, deposit, or place any wager. Age is verified through mobile number confirmation and CNIC-based KYC before your first withdrawal is processed. Underage registration is prohibited and will result in immediate account closure with forfeiture of any balance.
Each individual Pakistani player is entitled to maintain exactly one done55 account. Duplicate accounts are prohibited. done55 reserves the right to merge, suspend, or permanently close duplicate accounts and withhold balances pending investigation. Account sharing with any other person — including immediate family members — is also a breach of these Terms.
All done55 transactions are settled in Pakistani Rupees (PKR). Accepted payment methods include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. The minimum deposit is PKR 100 and minimum withdrawal is PKR 200. done55 does not charge deposit fees; withdrawal fees may apply for certain methods and are displayed in the Cashier before confirmation.
All games available on done55 — slots, live dealer tables, fishing titles, and sports betting markets — use certified Random Number Generation (RNG) technology audited by an independent third-party testing laboratory. Game outcomes cannot be manipulated by done55 or any player. Published RTP figures for all slot titles reflect long-run statistical return rates, not guaranteed per-session outcomes.
All bonuses offered by done55 are subject to individual promotional terms, including wagering requirements, eligible game restrictions, minimum deposit thresholds, and expiry windows. Bonus abuse — including exploiting promotions through multiple accounts, systematic low-risk wagering, or misrepresentation of identity — will result in bonus cancellation and possible account suspension.
done55 is committed to responsible gambling for all Pakistani players. Deposit limits, session reminders, and self-exclusion tools are available from every done55 account settings panel. Players who believe their gambling has become problematic are strongly encouraged to activate self-exclusion immediately and seek assistance from qualified support organisations.
These Terms & Conditions constitute a legally binding agreement between you ("the Player") and done55 ("the Operator," "we," "us," "our"). By accessing the done55 platform, creating an account, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must cease using done55 immediately.
For the purposes of these Terms & Conditions, the following definitions apply throughout:
2.1 By clicking the registration confirmation button, by completing the done55 Login process, or by placing any wager on the Platform, you unambiguously accept these Terms & Conditions in full, together with our Privacy Policy, Responsible Gaming Policy, and any individual Bonus Terms applicable to promotions you choose to participate in.
2.2 These Terms supersede any prior versions. The version published on the done55 Platform at the time of your activity is the version that governs your relationship with done55 at that moment. Players are advised to review these Terms periodically.
2.3 If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions shall continue in full force and effect without modification.
2.4 done55 reserves the right to require renewed acceptance of updated Terms at any time by presenting the updated Terms during your next done55 Login session and requesting confirmation before account access is restored.
3.1 Minimum Age. You must be at least 21 years of age to open a done55 account, deposit funds, or place any wager. done55 enforces this requirement through mobile number verification during registration and CNIC-based KYC verification before first withdrawal. Any attempt to circumvent age verification is a material breach of these Terms and will result in immediate account closure.
3.2 One Account Per Person. Each individual player may hold only one active done55 account. Multiple registrations using different mobile numbers, email addresses, payment methods, or identity documents are strictly prohibited. done55 uses automated and manual detection to identify duplicate accounts.
3.3 Accurate Information. You must provide accurate, current, and complete information during registration. This includes your legal name as it appears on your CNIC, your valid Pakistani mobile number (which will serve as your primary login credential and payment identifier), and your date of birth. Providing false or misleading information constitutes fraud.
3.4 Account Ownership. Your done55 account is personal to you. You may not transfer, sell, or assign your account or any balance within it to any other person under any circumstances.
3.5 Jurisdictional Restrictions. done55 is intended for use by Pakistani players. Access from jurisdictions where online gambling is explicitly prohibited by local law is the sole responsibility of the accessing player. done55 makes no representation that use of the Platform is lawful in any jurisdiction other than the one from which done55 primarily operates.
4.1 You are solely responsible for maintaining the confidentiality of your done55 Login credentials, including your registered mobile number and password. done55 will never ask you for your password via live chat, email, or any other communication channel.
4.2 You must notify done55 support immediately if you suspect any unauthorised access to your account. done55 will not be liable for losses arising from your failure to maintain the security of your login credentials.
4.3 done55 implements 256-bit SSL encryption on all login and financial transactions. All passwords are stored in irreversible cryptographic hash form. Despite these measures, done55 cannot guarantee absolute security against all forms of cyber attack and recommends that you use a unique strong password not shared with any other platform.
4.4 done55 reserves the right to lock, suspend, or close an account where it has reasonable grounds to suspect a security breach, fraudulent activity, or violation of these Terms, pending investigation.
Allowing any other person — including family members — to access or operate your done55 account is a direct breach of these Terms. done55 is not responsible for any losses, misuse of funds, or data exposure resulting from voluntarily shared credentials.
5.1 Accepted Methods. done55 accepts deposits and processes withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. All transactions are denominated in Pakistani Rupees (PKR) unless otherwise stated in specific promotional terms.
5.2 Minimum Limits. The minimum deposit is PKR 100. The minimum withdrawal is PKR 200. Maximum single-transaction limits vary by payment method and are displayed in the done55 Cashier panel at the time of transaction.
5.3 Deposit Processing. JazzCash and EasyPaisa deposits are credited to your done55 Balance instantly upon successful mobile wallet authorisation. Bank transfer deposits (HBL, UBL, Meezan Bank) may take 1–3 hours to reflect depending on the originating bank's processing timelines.
5.4 Withdrawal Processing. Withdrawal requests from verified done55 accounts are processed within 10 minutes for JazzCash and EasyPaisa, and within the same business day for bank transfer methods. USDT TRC20 withdrawals are subject to blockchain network confirmation times outside done55's control.
5.5 KYC Requirement. First-time withdrawals require successful completion of the KYC verification process. You must submit your CNIC details and, where requested, a photograph of your CNIC. done55 reserves the right to request additional identity documents at any stage. Withdrawals will not be processed until KYC is satisfactorily completed.
5.6 Withdrawal to Verified Payment Methods Only. done55 will only process withdrawal payments to payment accounts registered in the same name as the verified done55 account holder. Withdrawals to third-party payment accounts are prohibited.
5.7 Refusal of Transactions. done55 reserves the right to refuse, reverse, or place on hold any deposit or withdrawal where it has reasonable grounds to suspect fraud, money laundering, or a breach of these Terms.
6.1 All bonuses and promotional offers made available to done55 players are subject to individual promotional terms that supplement these Terms & Conditions. Where conflict exists between individual promotional terms and these general Terms, the individual promotional terms shall prevail in respect of that specific promotion.
6.2 Wagering Requirements. Bonus funds credited to your done55 account are subject to wagering requirements before they may be withdrawn as real-money funds. Wagering requirements, eligible game contributions, and expiry windows are stated in the specific bonus offer details. Failing to complete wagering requirements within the stated period will result in automatic forfeiture of bonus funds and any winnings derived solely from those bonus funds.
6.3 Bonus Abuse. done55 reserves the right to cancel any bonus and withhold associated winnings where it determines, at its reasonable discretion, that a player has attempted to abuse the bonus system. Abuse includes but is not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies specifically designed to convert bonus funds to real money without genuine gameplay intent, or misrepresenting identity to qualify for first-deposit offers.
6.4 Withdrawal of Bonus Funds. Unless stated otherwise in specific promotional terms, bonus funds may not be withdrawn directly. Only winnings generated from wagering with bonus funds — after wagering requirements are satisfied — may be withdrawn, subject to any applicable withdrawal limits stated in the promotional terms.
7.1 All bets and wagers placed on done55 are final once confirmed by the Platform. Players are responsible for checking bet details — including stake amount, selection, and market — before confirming any wager. done55 will not reverse a confirmed bet due to player error.
7.2 Sports Betting. Cricket and other sports markets on done55 are governed by the specific sports betting rules applicable to each market. In the event of match cancellations, abandonments, or results voided by the relevant sporting authority, done55's settlement rules for that specific market type will apply as displayed in the done55 sportsbook rules section.
7.3 Game Malfunctions. In the event of a technical malfunction, system fault, or connectivity error during a game session, done55 reserves the right to void all bets affected by the malfunction and return stakes to player balances. "Wins" arising solely from a demonstrable platform malfunction are not valid and will not be paid.
7.4 Minimum and Maximum Stakes. All game-level minimum and maximum stake limits are displayed within the game interface before each wager is placed. done55 may adjust stake limits at any time without prior notice, subject to any applicable regulatory requirements.
7.5 Winnings Payment. Verified winnings from games, live tables, fishing titles, and settled sports bets are credited to your done55 Balance immediately upon settlement. Winnings derived from wagers placed with bonus funds are subject to the wagering requirements stated in the applicable promotional terms.
8.1 The following conduct is strictly prohibited on done55 and may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to relevant authorities:
9.1 All content on the done55 Platform — including but not limited to software, game assets, graphics, text, trademarks, logos, and the done55 brand name — is the exclusive property of done55 or its licensed content providers and is protected by applicable intellectual property law.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the done55 Platform for personal, non-commercial gaming purposes only. This licence does not extend to any reproduction, redistribution, resale, or commercial exploitation of any Platform content.
9.3 You must not scrape, copy, reverse-engineer, decompile, or otherwise extract any portion of the done55 Platform's software, game code, or proprietary data.
10.1 done55 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also accept done55's Privacy Policy.
10.2 You consent to done55 using your registered mobile number for account security communications, transactional notifications, and, where you have opted in, promotional communications related to done55 offers and platform updates.
10.3 done55 will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, KYC verification service providers, fraud prevention agencies, and regulatory authorities as required by law or our licensing obligations.
11.1 done55 provides the Platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous availability, done55 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or harmful components.
11.2 To the maximum extent permitted by applicable law, done55 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or loss of opportunity, even if done55 has been advised of the possibility of such damages.
11.3 done55's total aggregate liability to any individual player in respect of any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that player to done55 in the three calendar months preceding the event giving rise to the claim.
11.4 Nothing in these Terms limits done55's liability for fraud, wilful misconduct, or any other matter that cannot lawfully be excluded or limited under applicable law.
12.1 done55 is committed to promoting responsible gambling for all Pakistani players. Gambling is intended as entertainment. It carries financial risk and all outcomes are determined by certified random processes. You should never gamble with money you cannot afford to lose, and gambling should never be used as a means to address financial problems.
12.2 Available Tools. Every done55 account provides access to the following responsible gaming controls, accessible from the Account Settings panel after done55 Login:
12.3 21+ Enforcement. done55 enforces its 21-plus age requirement through mobile verification at registration and CNIC-based KYC before first withdrawal. Attempts to circumvent age verification are treated as fraud and reported to relevant authorities.
12.4 If you are concerned about your gambling behaviour or that of someone you know, we encourage you to seek help from qualified support organisations. done55's Responsible Gaming page provides further information and self-assessment resources.
Gambling is addictive and involves real financial risk. done55 supports responsible gaming. If gambling is affecting your health, relationships, or finances, please activate self-exclusion immediately through your done55 Account Settings or contact our support team for assistance at any hour.
13.1 done55 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where it has reasonable grounds to believe that any provision of these Terms has been violated, that fraudulent activity has occurred, or that continued operation of the account poses a risk to done55, other players, or any third party.
13.2 Upon permanent closure of an account for reasons other than a player-initiated closure or self-exclusion request, done55 will conduct a review of the account balance and, where no breach of these Terms is established, will return verified real-money funds to the player's registered payment method within 10 business days of the review conclusion.
13.3 Where an account is closed due to a confirmed breach of these Terms — including fraud, bonus abuse, money laundering, or prohibited conduct — done55 reserves the right to withhold any balance pending full investigation and to take such further legal action as is appropriate.
13.4 You may close your own done55 account at any time by contacting the 24/7 support team. If you are closing your account due to gambling-related concerns, done55 encourages you to use the self-exclusion tool instead, which provides stronger safeguards against future access.
14.1 done55 reserves the right to amend, supplement, or replace these Terms & Conditions at any time. The most current version will always be published on the done55 Platform and will be effective from the date of publication.
14.2 For material changes — those that affect your rights or obligations as a player — done55 will provide advance notice through in-platform notifications visible upon your next done55 Login session. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
14.3 If you do not agree with any amendment, your sole remedy is to close your done55 account before the effective date of the amended Terms.
15.1 These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which done55 holds its international gaming license, without regard to conflict of law principles that would require application of the laws of any other jurisdiction.
15.2 Dispute Resolution. In the event of any dispute between a Player and done55 arising from these Terms or any activity on the Platform, both parties agree to first attempt resolution through direct communication with done55's 24/7 customer support team. The majority of disputes — including transaction queries, withdrawal timing issues, and bonus interpretation disagreements — are resolved through this channel without escalation.
15.3 Where direct resolution is not achieved, done55's licensing authority provides a formal dispute escalation mechanism available to all registered players. Details of the escalation process are available through done55's support team upon request.
15.4 Any claims not resolved through the above mechanisms shall be subject to binding arbitration under the rules of an internationally recognised arbitration body, with the arbitration conducted in the English language.
16.1 For questions about these Terms & Conditions, your done55 account, or any Platform-related matter, you may contact done55 through the following channels:
16.2 done55 will not respond to queries submitted through unofficial channels, third-party complaint forums, or social media platforms. All formal communications must be directed through the official support channels listed above.
16.3 When contacting done55 support regarding an account-specific matter, please have your registered mobile number and a description of the issue ready. For KYC or withdrawal queries, your CNIC number may be required for identity confirmation before account details are discussed.
done55's support team is available 24 hours a day, 7 days a week to explain any clause in plain language. Login to done55 and start a live chat for an immediate response.
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