Your privacy is a genuine priority at done55 — not a legal formality. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use it, who we share it with, and what rights you have over it at every stage of your done55 account lifecycle.
All data transmitted between your device and the done55 Platform — including login credentials, payment details, and personal information — is protected by 256-bit SSL encryption. This is the same standard used by major Pakistani banking apps and international financial institutions. Your data cannot be intercepted in readable form during transmission.
done55 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing firms. Your name, mobile number, CNIC details, and transaction history are used exclusively to operate your done55 account, process payments, comply with KYC requirements, and improve your platform experience. Your data is never a commercial product.
done55 collects only the personal data that is genuinely necessary to operate a licensed gaming platform serving Pakistani players. We do not collect data we have no use for. Every data point we hold about you — from your JazzCash number to your game session logs — serves a defined operational, legal, or regulatory purpose, all of which are explained in this Privacy Policy.
done55 does not retain your personal data indefinitely. Data retention periods are tied to specific operational and regulatory requirements. Transaction records are retained for the period mandated by our international gaming license's anti-money-laundering obligations. Marketing preferences and session data are held only for as long as they remain relevant to your active account status.
As a done55 account holder, you have the right to access the personal data we hold about you, correct inaccurate data, request deletion of data where legally permissible, object to certain processing activities, and withdraw consent for optional data uses such as marketing communications — all without affecting your ability to continue using your done55 account for gaming and betting.
done55 operates under an internationally recognised gaming license that imposes strict data governance obligations. Our data practices are audited as part of ongoing license compliance reviews. We share data with regulatory authorities and KYC verification providers only to the extent required by our licensing obligations — never for commercial purposes outside the scope of this Privacy Policy.
This Privacy Policy applies to all personal data collected and processed by done55 in connection with the done55 Platform at done55.lat. It applies to all registered players, visitors to the done55 website, and individuals who interact with done55 through our support channels. By using the done55 Platform, you confirm that you have read and understood this Privacy Policy. This Policy forms part of done55's Terms & Conditions and should be read alongside them.
1.1 done55 ("we," "us," "our," "the Operator") is the trading name of the entity operating the online casino and sports betting platform accessible at done55.lat. done55 is licensed under an internationally recognised gaming license that imposes comprehensive data protection, anti-money-laundering, and responsible gaming obligations on the Operator.
1.2 done55 is the data controller in respect of personal data collected from players and visitors through the done55 Platform. As data controller, done55 determines the purposes and means by which personal data is processed, and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
1.3 done55 primarily serves players in Pakistan. Our platform, payment integrations, and support operations are specifically designed for the Pakistani market, and this Privacy Policy reflects the data practices applicable to Pakistani players using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 payment methods.
2.1 done55 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following table summarises the categories of data we collect and the context in which each is gathered:
| Data Category | Specific Data Points | Collection Context |
|---|---|---|
| Registration Data | Full legal name, Pakistani mobile number, date of birth, account password (hashed) | Collected at done55 account registration |
| Identity Verification (KYC) | CNIC number, CNIC photograph, proof of identity documentation | Collected prior to first withdrawal; mandatory under licensing obligations |
| Financial Data | JazzCash account number, EasyPaisa wallet number, bank account details (HBL/UBL/Meezan), USDT wallet address, transaction history, deposit and withdrawal records | Collected during Cashier transactions; retained per AML obligations |
| Gaming Activity Data | Game session logs, bet amounts, game titles played, win/loss records, sports betting selections, session durations | Generated automatically through platform use |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, approximate geographic location (city level), session timestamps | Collected automatically through done55 Login sessions and platform access |
| Support Communications | Live chat transcripts, email correspondence content, query type and resolution details | Collected when you contact done55 support |
| Marketing Preferences | Communication opt-in/opt-out status, promotional offer participation history | Collected at registration and updatable via account settings |
2.2 done55 does not knowingly collect sensitive personal data beyond CNIC information required for age verification and KYC identity confirmation under our licensing obligations. We do not collect biometric data, health data, religious affiliation, or political opinions.
3.1 Directly from You. The majority of personal data done55 holds is provided directly by you during account registration, the done55 Login process, KYC verification, Cashier transactions, and support interactions. You choose what information to provide in these contexts, subject to the minimum requirements necessary to operate your account.
3.2 Automatically Through Platform Use. When you access the done55 Platform — whether to browse games, complete the done55 Login process, or engage with the sportsbook — our systems automatically collect technical data including your IP address, device characteristics, browser information, and session activity logs. This data is collected through server logs and, where applicable, cookies and similar tracking technologies.
3.3 From Payment Service Providers. When you deposit or withdraw via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, done55 receives transaction confirmation data from the relevant payment service provider. This includes transaction reference numbers, payment amounts, and the mobile wallet or bank account identifiers associated with the transaction. done55 does not receive or store full bank account credentials or payment card numbers.
3.4 From KYC and Identity Verification Providers. Where done55 uses a third-party KYC verification service to confirm your identity and age before processing your first withdrawal, we share your submitted identity information with that provider and receive a verification outcome. The third-party provider's own privacy policy governs their processing of your identity data, and done55 selects KYC partners that operate under comparable data protection standards.
3.5 From Anti-Fraud and Security Systems. done55 employs automated fraud detection and account security systems that analyse patterns in login attempts, transaction behaviour, and game activity to identify suspicious activity. Data generated by these systems is used exclusively for account security and fraud prevention purposes.
4.1 done55 processes personal data for the following specific purposes:
5.1 done55 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
6.1 done55 does not sell your personal data to any third party. We share personal data only in the specific circumstances described below:
done55 has never sold, and will never sell, your personal data to any advertising network, data broker, or third-party marketing platform. Your mobile number and identity information exist in done55's systems exclusively to operate your gaming account and fulfil our legal obligations — not to generate revenue from data commercialisation.
7.1 The done55 Platform uses cookies and similar technologies to enable certain Platform functions and to collect technical usage data. Cookies are small text files stored on your device by your browser when you access done55.lat.
7.2 Strictly Necessary Cookies. These cookies are essential to the operation of the done55 Platform and cannot be disabled without affecting core functionality. They enable done55 Login session management, maintain your authenticated session state during gameplay, and support secure Cashier transaction processing. You cannot opt out of strictly necessary cookies while using done55.
7.3 Analytical Cookies. done55 uses anonymised analytical data to understand how Pakistani players navigate the Platform — which game categories receive the most traffic, how login pages perform across different device types, and where players encounter friction in the Cashier flow. This data is aggregated and does not identify individual users.
7.4 Functional Cookies. Functional cookies remember your preferences — such as your preferred language setting or the "Remember Me" option selected on the done55 Login page — to improve your experience across sessions.
7.5 You can manage your browser cookie settings to block or delete cookies. However, disabling cookies beyond the strictly necessary category may impair certain done55 Platform features, including the "Remember Me" login function and certain game interface preferences.
8.1 done55 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by our licensing authority and applicable legal obligations.
8.2 Upon expiry of the applicable retention period, done55 will securely delete or anonymise the relevant personal data, such that the data can no longer be attributed to an identifiable individual.
9.1 done55 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include:
9.2 Notwithstanding the above measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. done55 cannot provide an absolute guarantee of security and encourages all players to maintain the security of their own done55 Login credentials and to report any suspected account compromise to support immediately.
done55 staff will never ask for your password via live chat, email, or SMS. If you receive any communication claiming to be from done55 and requesting your login credentials, treat it as a phishing attempt and report it to our support team immediately. done55 bears no liability for data loss resulting from your voluntary disclosure of login credentials to third parties.
10.1 As a done55 account holder whose personal data we process, you have the following rights in respect of your personal data. To exercise any of these rights, contact done55 support via live chat or at [email protected]:
You may request a copy of the personal data done55 holds about you, including the categories of data, the purposes for which it is processed, and the parties with whom it has been shared. done55 will respond to verified access requests within 30 days.
If any personal data done55 holds about you is inaccurate or incomplete, you have the right to request correction. For KYC-verified data fields, correction requests may require resubmission of identity documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our legal obligation to retain certain records — including transaction history and KYC documentation — for the minimum periods specified in Section 8.
You may object to done55's processing of your personal data where that processing is based on legitimate interests rather than legal obligation or contractual necessity. done55 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your objection.
Where personal data has been provided by you and is processed on the basis of consent or contractual necessity, you may request that done55 provide that data in a structured, commonly used, machine-readable format for transfer to another service provider.
In certain circumstances — such as where you contest the accuracy of data or have objected to processing — you may request that done55 restrict its processing of your personal data pending resolution of the relevant dispute or verification process.
11.1 done55 is strictly an adult platform. The minimum age for registration and use of the done55 Platform is 21 years. done55 does not knowingly collect personal data from individuals under the age of 21.
11.2 Age is verified through mobile number confirmation during registration and CNIC-based KYC verification before first withdrawal. Any account found to belong to an individual under 21 years of age will be immediately closed and any balance forfeited, in accordance with done55's Terms & Conditions and our international gaming license obligations.
11.3 If you believe that a minor may have accessed or registered a done55 account, please contact done55 support immediately so that the account can be investigated and closed without delay.
done55 enforces its 21-plus minimum age requirement as a non-negotiable condition of platform access. This requirement exists to protect minors and to comply with done55's international gaming license obligations. No promotional offer, referral, or special circumstance overrides this requirement.
12.1 done55 operates a platform that is hosted on international infrastructure. As a result, personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which done55 holds its international gaming license and countries where our technology partners operate their infrastructure.
12.2 Where personal data is transferred internationally, done55 ensures that appropriate safeguards are in place to protect your data to a standard comparable to that described in this Privacy Policy. This includes contractual obligations on data processors, data transfer agreements, and the selection of technology partners whose data governance practices meet internationally recognised standards.
12.3 By registering a done55 account and accepting our Terms & Conditions and this Privacy Policy, you consent to the international transfer of your personal data as described in this section, to the extent that such transfer is necessary to provide the done55 Platform services.
13.1 With your consent, done55 may send promotional communications to your registered Pakistani mobile number regarding bonus offers, new game launches, PSL cricket betting specials, and other done55 platform updates. Marketing communications are sent only to players who have explicitly opted in during registration or subsequently through their account settings.
13.2 You may withdraw your consent to marketing communications at any time by updating your preferences in your done55 account settings panel, or by contacting done55 support. Withdrawal of marketing consent does not affect your ability to continue using your done55 account, nor does it affect the lawfulness of marketing communications sent before your withdrawal of consent.
13.3 done55 does not send unsolicited marketing communications ("spam") to individuals who have not consented to receive them. done55 does not share your contact details with third-party marketers for their own promotional purposes.
14.1 The done55 Platform may contain references to third-party services — including payment providers such as JazzCash and EasyPaisa — in the context of Cashier transactions. When you interact with a third-party payment platform, that platform's own privacy policy governs its collection and use of your data.
14.2 done55 is not responsible for the privacy practices of third-party services that operate independently of the done55 Platform. done55 selects payment partners and KYC providers that maintain data protection practices consistent with applicable international standards, but cannot guarantee the practices of those third parties beyond the contractual protections done55 puts in place.
14.3 Game content on the done55 Platform is supplied by third-party game developers including JILI, PG Soft, Pragmatic Play, CQ9, and others. Game session data — including bets placed and outcomes — is processed by done55's own systems for account and transaction purposes. Game developers do not receive personally identifiable player data through the done55 Platform.
15.1 done55 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we provide. The updated version will be published on the done55 Platform with a revised "Last Updated" date.
15.2 For material changes — those that affect your rights in respect of your personal data or the ways in which done55 uses your data — done55 will provide advance notice through an in-platform notification visible upon your next done55 Login session.
15.3 Your continued use of the done55 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with a material change to this Privacy Policy, you may request closure of your done55 account before the change takes effect.
16.1 For any questions about this Privacy Policy, to exercise any of your data rights set out in Section 10, or to raise a data-related concern, please contact done55 through the following channels:
16.2 done55 will respond to data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you of the extension within the initial 30-day window.
16.3 done55 may need to verify your identity before processing any data access, correction, or deletion request to ensure that personal data is not disclosed to, or deleted at the request of, an unauthorised third party.
done55's 24/7 support team can explain any aspect of this Privacy Policy in plain language and assist with all data access or correction requests. Login to done55 and start a live chat anytime.
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